Contact Us

We love hearing from you, our Luma customers. Please contact us about anything at all. Your latest passion, unique health experience or request for a specific product. We’ll do everything we can to make your Luma experience unforgettable every time. Reach us however you like

Contact Us Info
Phone
1-800-403-8838

Call the Luma Helpline for concerns, product questions, or anything else. We’re here for you 24 hours a day - 365 days a year.

Apparel Design Inquiries

Are you an independent clothing designer? Feature your products on the Luma website! Please direct all inquiries via email to: cs@luma.com

Press Inquiries

Please direct all media inquiries via email to: pr@luma.com

Write Us
Jot us a note and we’ll get back to you as quickly as possible.
Explore Demo

Click on a specific feature or go through them all


Customer Segment

  • Manage Segments - manage customer segments.
  • Sample Segment - configure segment, create rules based on condition combinations, manage segment customers and investigate segment evolution.
  • Reports - identify most profitable customer segments and which of them worth targeting more.

Integrations

  • Cart Price Rules - provide discounts for specific segments using conditions.
  • Follow Up Email - send emails based on the segment customer belongs to.
  • Reward Points - you can use customer segments in the Earning and Spending reward rules.
  • Gift Registry - segment customers based on which products are in their Gift Registries.
  • Advanced Reports - filter report results by customer segments.
Explore Demo
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